incomplete records

R and i have decided that we will no longer be working with our initial clinic, Princeton IVF.  in order to help other make an informed decision, i am going to write up a post explaining our concerns that led us to this decision (and i am going back through and adding names to help google out).  in the meantime though, here is the email that i just sent to my RE:

Dr. Derman,

Last week, I requested a copy of my complete file from your office.  I have looked through the copies numerous times, and I cannot find any substantial information on the three embryos we had frozen.  I have found a few references verifying that there were three that made it to freeze, but I cannot find anything telling me about them.
When Hina called on Jan. 5 to tell us the cycle had not worked, she mistakenly said “I see you had nothing left to freeze.”  When I told her we had been told there were three left, she said that it looked like a page of the embryologist’s report had not been scanned into my records, and went to find a hard copy.  After being put on hold, she said that we had two 7 cells and a 6 cell frozen.
When we came in on Jan. 25 to meet with you, you could not find any information about the frozen embryos.  You said that it was actually another patient’s report scanned into my file, and left your office to find the hardcopy of my report, but you could not.  You were not able to tell us any information about the frozen embryos that your office is storing for us.
Based on the comments that both you and Hina made, I believe that there is a report missing from the copy of my file that I received last week.  In order for R and I to make a fully informed decision about our next actions, I need all of the information your office has about those three embryos that we had frozen.  I would greatly appreciate it if you could have someone from your office contact me and let me when I can pick up a copy of any omitted files.
Thank you for your assistance,
J & R
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